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Dynamics 365 Commerce is the all-in-one solution that empowers you to ditch siloed systems and fragmented data. Unify your online store, in-person locations, marketing campaigns, and customer service into a single, powerful platform.
It streamlines operations, eliminates friction in the buying journey, and empowers you to deliver exceptional customer experiences at every touchpoint.
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Leverage real-time data and AI-powered insights to understand customer preferences, purchase history, and browsing behavior.
Transform NowEvery e-commerce business face hurdles. But what if you could eliminate these challenges to achieve the competitive edge?
High operational costs impact profitability and strain resources.
Inventory management challenge cause stockouts and overstock situations.
Data security concerns risk sensitive information and customer trust.
Inconsistent customer experiences lead to dissatisfaction and lost sales.
Complex order processing slows fulfillment and increases errors.
Limited scalability hampers business growth and market expansion.
Design user-friendly online stores that are optimizing for conversion across all devices.
Streamline workflows, reduce errors, and benefit from the holistic view of your business.
Leverage AI-powered insights to predict buying behavior, identify trends and implement a proactive action plan.
Increase average order value and create a win-win situation for both your business and your customers.
Design user-friendly online stores that are optimizing for conversion across all devices.
Streamline workflows, reduce errors, and benefit from the holistic view of your business.
Leverage AI-powered insights to predict buying behavior, identify trends and implement a proactive action plan.
Increase average order value and create a win-win situation for both your business and your customers.
Imagine a world where your e-commerce business thrives! Dynamics 365 Commerce solutions dismantle roadblocks and empowers you to excel.
Unify your online store, physical establishments, marketing efforts and customer service into a single centralized platform.
Transform one-size-fits-all experiences into customer-centric journey.
Utilize predictive analytics and forecasting to optimize stock levels, minimize stockouts, and ensure seamless order fulfilment.
Utilizes a single product information management (PIM) system to ensure consistent product details, pricing, and promotions across all touchpoints.
Leverage customer data and browsing behavior to personalize product recommendations, targeted promotions, and marketing campaigns.
Integrate inventory management and order fulfillment systems, allowing customers to purchase online and pick up in-store or vice versa.
Equip store associates with mobile tools that provide access to real-time customer purchase history, product availability, and order status.
Consolidates customer data from all touchpoints into a central repository, providing a unified customer profile for comprehensive insights.
Utilize built-in reporting tools and AI capabilities to analyze customer behavior, track purchase patterns, and identify trends.
Leverage historical sales data and machine learning to forecast demand for specific products and locations.
Empower informed decision-making across the organization with real-time sales data, customer insights, and performance metrics.
Manage product pricing and display them in various currencies based on customer location.
Create and manage websites in multiple languages, catering to a broader audience and removing language barriers for international customers.
Comply with international tax regulations by integrating with relevant tax engines and automating tax calculations based on customer location and product category.
Streamline international order fulfillment by managing cross-border shipping, customs clearance procedures, and localized fulfillment options.
eCommerce Sales Uplift
Improved Inventry Management
Decreased Retail Store Associate Training
Seamlessly connect with customer across all touchpoints using advanced Clienteling tools, Buy Online Pick-up In-Store (BOPIS) & unified shopping carts.
Foster lasting relationships using segmentation tools, dynamic content delivery and built-in loyalty program management tools.
Simplify store management and boost your team productivity with user-friendly tools for product management, order fulfillment and marketing automation.
Create a customer-centric journey using real-time data integration, and marketing automation capabilities.
Deliver tailored recommendations using AI-driven insights to increase conversion and customer satisfaction.
Utilize advanced analytics to understand shopping patterns, optimize inventory, and make informed business decisions.
Seamlessly connect with customer across all touchpoints using advanced Clienteling tools, Buy Online Pick-up In-Store (BOPIS) & unified shopping carts.
Foster lasting relationships using segmentation tools, dynamic content delivery and built-in loyalty program management tools.
Simplify store management and boost your team productivity with user-friendly tools for product management, order fulfillment and marketing automation.
Create a customer-centric journey using real-time data integration, and marketing automation capabilities.
Deliver tailored recommendations using AI-driven insights to increase conversion and customer satisfaction.
Utilize advanced analytics to understand shopping patterns, optimize inventory, and make informed business decisions.
Create a seamless customer journey map that keeps your customers coming back for more.
Make strategic decisions backed by current and accurate information.
Leverage advanced analytics to generate comprehensive reports and visualization.
Forecast demand, pinpoint potential issues, and receive data-driven recommendations on pricing, promotions and inventory.
Experience effortless integration with Power BI, Excel, Copilot and other Microsoft solutions.
Dynamics 365 Commerce offers a comprehensive suite of features to unify your commerce experience, and optimize your operations.
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From ideation to implementation, we assist you at every step of your business growth journey, and our subject matter experts ensure your organizational agility as per your vision.
Dynamic 365 Commerce is an all-in-one solution from Microsoft that helps businesses unify their online store, marketing, customer service, and back-office operations into a single platform. It allows them to deliver personalized shopping experiences and streamline operations for better customer satisfaction and growth.
The top benefits of Dynamics 365 Commerce include:
· Personalized customer
experiences
· Streamlined operations
· Gain data-driven
recommendations
· Increased sales and growth
The key features of Dynamics 365 Commerce are:
· Omnichannel shopping
experiences (online, mobile, in-store)
· Personalized product recommendations and promotions
· User-friendly
content management tools
· Robust order management system
· Marketing automation integration
·
Customer loyalty program management
· AI-powered product search and recommendations
· Real-time inventory
management
· 360-degree customer view with unified data
The exact pricing of Dynamics 365 Commerce depends on your specific needs and transaction volume, but Microsoft offers a tiered pricing structure with a base rate and potential transaction fees. Contact our team for a personalized quote.
The implementation time for Dynamics 365 Commerce can vary greatly depending on
the complexity of your needs. Here's a general guideline:
· Basic setup
(limited features): 2-4 weeks (very streamlined)
· Small business
implementation: 3-5 months (straightforward setup)
· Mid-sized business
implementation: 6-12+ months (extensive customizations)
Remember, these are
just estimates. For a more accurate timeline, book a call with our experts.
